Embrace

We record the first three octets of the IP address to identify the user’s country and region. The last octet is never recorded. Additionally, the parti...

The "Environment Type", is an essential tool for distinguishing environments.  It can be found in multiple places within Embrace and on the Ap...

The Embrace ID is tied to a device. A User ID is tied to a user.  

For iOS, Uncategorized Exit (UE) session outcomes, it's possible that a "Last View" could be categorized as "Unavailable".  The ...

The timing around when a crash is sent to Embrace differs based on platform. For Android, crashes are sent in real-time. However for iOS, the next time a us...

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If devices are offline, data will not be sent in real-time. Instead, data will be cached until the device has a connection and the app is in the foreground.

For an Android device, when a user uninstalls and reinstalls your app, the user will be assigned a new Embrace ID. On iOS, if the user deletes and re-downlo...

The crash-free user percentage is equal to 100 - (the total number of unique users that experienced a crash /  the total number of unique users). Therefo...

OOM stands for “out of memory”, indicating that the operating system has killed an app for exceeding memory limits.  There are two main issues that can cau...