FAQ
As of July 2022, we do not track BT connectivity. For stability tracking, we recommend using breadcrumbs to track normal BLE events and then error logs to t...
Sun, Jul 17, 2022 at 7:28 PM
The Embrace ID is tied to the actual device and is a randomly generated number. We do not rely on the actual device ID, IDFA, IDFV or anything PII-related.
Sun, Jul 17, 2022 at 7:29 PM
If a normal Moment is gray that means that the timestamp of the device indicated that the moment is being started in the background vs. if the Moment was bl...
Tue, Jul 26, 2022 at 6:51 PM
If a network call takes > 500 ms, we will categorize this as a slow call. The network call will be highlighted in yellow in the Session Timeline.
Tue, Jul 26, 2022 at 6:46 PM
On the Crash Summary page, the Crash-Free Sessions and Crash-Free Users percentages include background and foreground sessions in the calculation. To e...
Wed, Sep 21, 2022 at 1:30 PM
Session properties are custom additions to an integration that help describe a session. They are assigned upon session start. If you select a session p...
Tue, Jul 26, 2022 at 6:49 PM
You can end but not start sessions manually using our public API. Embrace.getInstance().endSession() or Embrace.getInstance().endSession(boolean clearUs...
Tue, Aug 16, 2022 at 3:10 PM
Yes, we support Hermes in Embrace Android SDK versions 5.5.0 and above. Please ensure that you are using at least version 0.60.4 of React Native when utiliz...
Tue, Aug 16, 2022 at 3:05 PM
If you select unsubscribe on a daily digest email, you will stop receiving daily digest emails for all apps in your organization. Instead, to unsubscri...
Tue, Aug 16, 2022 at 3:04 PM
Yes! This can show up in a number of ways depending on the firewall setup. For example, on the Network Monitoring page, you might see failed/blocked network...
Tue, Aug 16, 2022 at 3:05 PM