FAQ

How can I disable sending usernames and emails to Embrace?
We do NOT capture usernames and emails by default. Please be mindful in regards to what data you send to Embrace.  To disable sending usernames, email a...
Wed, Sep 21, 2022 at 6:54 PM
Why are my logs events being displayed as << slug >>?
For iOS, we commonly see <<slug>> when the log messages contain dashes, which is part of the syntax for our unified events. To have these events...
Wed, Sep 21, 2022 at 6:53 PM
Can I delete a Slack channel?
You can also remove Slack channels as needed. A popup will appear if you try to delete a Slack channel that is associated with a preexisting alert. In this ...
Wed, Sep 21, 2022 at 6:57 PM
How are low memory warnings calculated?
Low memory warnings are calculated differently for Android and iOS. The Unity SDK does not handle low memory warnings and follows the behavior of the native...
Wed, May 17, 2023 at 12:53 PM
What do the different network connectivity filters mean?
On various pages within Embrace like the User Sessions page, there is the option to filter by network connectivity. Filtering by connectivity can help to be...
Mon, Mar 6, 2023 at 3:34 PM
What are the times displayed on the Enter View event in the timeline details for within a user’s session?
The timestamps noted next to the view as shown in the example below, indicate how long the view was open for. These times match the timestamp noted for that...
Wed, Sep 21, 2022 at 6:58 PM
Does the Embrace automated dSYMs process works for Bitrise.io?
Yes, it does! For instructions on how to upload dSYMs, please refer to this article; https://embrace.io/docs/ios/integration/dsym-upload/.
Thu, Apr 13, 2023 at 3:17 PM
How should I interpret the ANR-related metrics in Embrace?
On the ANR, Application Not Responding, summary page for Android applications, there are multiple different terms.  Here is how we define these terms in Em...
Thu, Jun 1, 2023 at 7:24 AM
How does Embrace classify if a network request is "Media"?
On the Network Monitoring page, there is the option to view network requests by First Party, Third Party, or Media.  A network request is categorized as Me...
Sun, Oct 16, 2022 at 8:04 PM
How can I identify long sessions in Embrace?
If you are looking for a session that lasts a specific period of time or is longer than a set amount of time, filter by Duration on the User Sessions page. ...
Thu, Oct 27, 2022 at 6:43 PM

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