FAQ

What are the blue and gray lines on the Crash Stats page showing?
On the Crash Stats page, there are different stats broken down by device type, OS version, time of day, country, etc.  Each metric has a blue and gray li...
Thu, Oct 27, 2022 at 6:45 PM
How many user personas can be assigned to each user?
For Android, each user can have up to 10 user personas. Multiple user personas will be displayed like so: To add user personas, please refer to the te...
Mon, Dec 18, 2023 at 9:31 AM
Does Embrace support Android TV and tvOS?
Yes, we support Android TV and tvOS. Check out our changelog for the latest Android and iOS SDKs.
Mon, Oct 31, 2022 at 5:54 PM
What are the numbers next to a screen tap on a User Timeline?
The numbers in parenthesis next to Tap on a user timeline are the screen coordinates.
Tue, Nov 8, 2022 at 7:56 PM
How does Embrace delivery session data if there is no WIFI/Data or if there is a firewall?
We cache all data prior to sending it to Embrace. If it fails to send, we attempt again later(every 60-seconds) and continue trying until the disc space ...
Tue, Nov 8, 2022 at 11:23 AM
Can I set a homepage in Embrace?
Yes! You can change your default homepage in Embrace so you can view what matters most to your organization. Simply click the gear icon in the top right-han...
Mon, Nov 21, 2022 at 9:35 PM
My session has an ANR but the ANR icon is not bolded. Why is that?
The ANR icon will be shown in bold only if the session ended in an ANR. 
Mon, Nov 21, 2022 at 9:35 PM
When an OS force quits the app, will the session be sent immediately?
If the OS force quits the app while the app is open (without first going back to the home screen), the session will be sent when the app is launched again.
Mon, Nov 21, 2022 at 9:36 PM
What are the definitions of log count & log user count?
Custom dashboards can be created to show metrics like log count and log user count.  Log count is the total number of logs sent while the log user count...
Mon, Nov 21, 2022 at 9:37 PM
What is the metric, Percent of Network Requests showing?
Percent of Network Requests is the % of network calls we've received that have been classified as first-party.  It's not exactly a performance metri...
Mon, Nov 21, 2022 at 9:35 PM

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